Excuse me, but what exactly is Texas811?

Excuse me, but what exactly is Texas811?

“811” has taken on a meaning of its own. Similar to “911”, “811” is the nationwide “Call before you dig” number. Anywhere from within the United States “811” can be dialed and the caller will be routed to the Contact Center of the state from which they are calling. A Contact Center consists of agents who will take down worksite information and get the utility companies within the given area notified to go out and mark underground facilities before digging commences.

 

Texas811 is exactly that, Texas’ “Call before you dig” option. We prefer the term “contact” over call, however. Contact us before you dig. We have several different ways to be reached. There is a FastCustomer option. FastCustomer will allow an excavator (a person who removes earth) to contact Texas811 directly. “Texas811” can be texted to 936-CALL PLS or one can visit our website and enter their telephone number to receive a call back. FastCustomer will hold a spot without actually having to hold. Speaking of website, E-Locate is another option for submitting one-calls (a word used to describe the call before you dig process, make one call and almost all utility companies within a work area will be notified). E-Locates gives one the option to enter all information on the ticket form directly and once the information is received an agent will complete the process and email the confirmation. Go to www.texas811.org for more information. GeoRemote is another option. This program gives excavators full access to the program used in the contact center and allows the information to be entered automatically and the work area to be chosen.  For more information on GeoRemote email RemoteApps@Texas811.org and someone will be happy to assist.

 

Who all should contact Texas811 before digging? EVERYONE! If you’re installing a new flower bed, removing an old tree stump, getting a new fence built or simply replacing your old mailbox post, it is always smart to contact Texas811. There is a misconception that only construction companies should call, but this applies to home owners, business owners, and anyone else removing soil whether on their own property or not.

 

-Courtesy of Shakheana Fields, Texas811 Image Manager